Web Design Without the Drama
Burton Web Design exists to solve a simple problem: small businesses need quality websites without the hassle, uncertainty, and inflated costs of traditional web agencies.
Why Burton Web Design Exists
Burton Web Design was born from frustration with the traditional web design industry and a simple belief: small businesses deserve better.
The Problem We Solve
Too many small business owners have been burned by web designers who disappear after launch, agencies that charge premium prices for template sites, or "web guys" who promise the world but deliver frustration.
We built Burton Web Design to be everything those experiences weren't: reliable, transparent, and genuinely focused on helping businesses thrive online without the technical headaches.
Our Foundation
Local roots, broader reach
Based in Burton on Trent, serving businesses everywhere
Subscription model
Ongoing relationship, not one-and-done projects
Unlmited changes
We take care of the changes, you focus on your business
From Problems to Solutions
Endless project delays
Fixed timelines with clear expectations
Hidden costs and scope creep
Transparent monthly pricing, no surprises
Poor communication and support
Responsive, ticket-based support system
Our Values in Action
These aren't just words on a wall. They're the principles that guide every decision we make and every interaction we have with our clients.
Transparency
No hidden costs, no surprise fees. You know exactly what you're paying for and when.
Clear pricing, open communication, and honest timelines mean you're never left wondering what's happening with your website.
Predictability
Reliable timelines, consistent quality, and dependable support you can count on.
We set realistic expectations and stick to them. Your business planning shouldn't be derailed by web design uncertainties.
Automation
Streamlined processes that reduce friction and eliminate unnecessary back-and-forth.
Smart systems handle the routine tasks, so we can focus on creating great websites and providing excellent support.
Reliability
Your website works when you need it to, with proactive maintenance and monitoring.
We handle updates, security, and performance monitoring so you can focus on running your business.
Partnership
We're invested in your long-term success, not just completing a project.
Our subscription model aligns our success with yours. When your business grows, we grow together.
Simplicity
Complex solutions made simple. Technology that works for you, not against you.
We eliminate the jargon and complexity that makes web design intimidating for small business owners.
Values in Practice
Our values aren't abstract concepts – they translate into real benefits for your business every day.
Monthly billing with 12-month terms
Transparent commitment, clear expectations
Ticket-based support system
Clear communication trail, no phone tag
Fair use policy that's actually fair
Reasonable limits with clear guidelines
Is Burton Web Design Right for You?
We're not for everyone, and that's by design. Here's who we work best with (and who might be better served elsewhere).
Perfect for You If...
Small to medium businesses seeking professional online presence
Entrepreneurs who value quality but hate technical headaches
Businesses wanting predictable costs without surprise bills
Owners who prefer clear communication over endless phone calls
Companies needing reliable ongoing support, not just a one-off project
Local Burton businesses wanting local expertise with broader reach
"If this sounds like your business, we'd love to work with you. Our approach is designed specifically for businesses like yours."
Probably Not for You If...
Large enterprises needing complex, custom-built systems
Businesses requiring daily website changes or constant updates
Companies wanting the cheapest possible option regardless of quality
Organizations needing 24/7 phone support or instant responses
Businesses expecting unlimited revisions without reasonable boundaries
Projects requiring specialized e-commerce or advanced functionality
"No hard feelings if this isn't the right fit. We'd rather be honest upfront than disappoint you later."
Still Not Sure?
The best way to know if we're right for your business is to have a conversation. We're happy to discuss your needs and help you make an informed decision.
How We Work
Our approach combines proven methodology with personal attention to deliver exceptional results consistently and efficiently.
From Start to Success
Discovery & Planning
We start by understanding your business, goals, and requirements through our streamlined onboarding process.
Design & Build
Your website is crafted with attention to detail, following best practices for performance and user experience.
Launch & Testing
Thorough testing across devices and browsers ensures everything works perfectly before going live.
Ongoing Support
Regular maintenance, updates, and your unlimited contentchange requests keep your site current and effective.
Our Working Principles
Efficiency Without Rush
We work quickly but never cut corners. Quality and attention to detail remain our top priorities.
Clear Communication
No jargon, no confusion. You'll always know what's happening and when to expect results.
Systematic Approach
Proven processes and smart automation ensure consistent quality across every project.
The Burton Difference
What sets us apart isn't just what we do—it's how we do it. Every process, policy, and procedure is designed with one goal: making your experience as smooth and stress-free as possible.
Local expertise, universal standards
Burton-based knowledge with international best practices
Technology that serves, not enslaves
Smart automation for efficiency, human oversight for quality
Boundaries that benefit everyone
Clear policies that protect quality and maintain fairness
Why This Approach Works
Ready to Get Started?
Join the growing number of Burton businesses (and beyond) who've discovered a better way to handle their web design needs.
"Finally, a web design service that does exactly what it says it will do, when it says it will do it, for the price it says it will cost."
Proudly serving Burton on Trent and businesses everywhere